Customer Support 24/7
You'll Have Round-the-Clock Client Support
As a travel nurse with American Traveler, you can relax knowing your recruiter will be with you every step of the way. You'll experience the ultimate travel nursing assignment because your recruiter will find the job that meets your criteria for location, hospital specifications, housing, salary and bonuses. Whether it's during business hours or after, the American Traveler team is on call 24/7. While you're enjoying meeting new friends and living in exciting new places, your recruiter and the professional support staff at American Traveler will be taking care of all the important details like: on time paychecks, travel nursing reimbursements, housing, insurance, and benefits administration. But your recruiter and our team of support specialists take care of far more than just paperwork.
Your Recruiter ... In a Word: FRIEND
Travel Nurse Client Services Department
American Traveler believes our success ultimately is achieved by providing our travel nurses the highest level of customer service. It is our goal to respond promptly to inquiries and provide thorough attention to detail … no matter how small.
The Client Services Department is staffed with experts who are available to our travel nurses at any given moment of the day. If your recruiter is on another line and temporarily unable to take your call, your Client Services Representative is at your disposal to assist! We offer this service as our commitment to provide immediate follow up and service to our number one priority: our nurses' complete and total satisfaction.
You'll have a designated contact for housing, payroll, documentation and more. They are personally familiar with your assignment and with you! But you don't need to keep track of all of these contacts -- you can always get the answers you need from your recruiter. Travel nurses find having one person to answer multiple departmental questions, often saves them time. And creates the peace of mind that their company is working for them!
Your recruiter is also there to assist you with obtaining your State Nursing Licensure, following up with the State Boards of Nursing or tracking down important assignment details. Our "Rapid Response Time" guarantees that your phone calls are promptly returned and resolved to your complete satisfaction.
VIP Client Service for Travelers
To assist in the healthcare travel job application process and answer general travel job questions:
Client Service Representatives are available by email and phone during regular business hours:
9:00 am to 6:00 pm Monday-Friday Eastern Standard Time
During business hours your call will be directed to the appropriate staff member.
After business hours or in case of an emergency situation: call us at 800-884-8788. Please use the prompts to reach the after-hours manager on duty. Managers are available to clients 24/7.
- Toll Free: (800) 884-8788
- Local: (561) 391-1811
- Fax: (888) 884-6510
American Traveler Staffing Professionals
We look forward to working with you!
Email healthcare travel job support at [email protected]