video interpreters Category

22
Mar

This post was written by American Traveler Staffing Professionals

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Tags: ER ; Healthcare employers ; healthcare staffing ; patient care ; patient safety ; registered nurses ; Video interpretation services ; video interpreters ;

Without the ability to effectively communicate with under-served minorities, healthy patient outcomes are in peril, say experts at the Pennsylvania Patient Authority. Their agency reported about 232 incidents over a six year period at Keystone State healthcare facilities involving accidents and near accidents that might have been prevented with video interpreters. Risk-related incidents included patient falls from not understanding care instructions, unwanted circumcisions and surgeon/patient disconnects. In some cases, language barriers made it difficult to obtain patient consent, delaying treatment and jeopardizing outcomes. registered nuse with video interpreter at hospitalVideo interpretation services rely on a portable two-way video monitor system easily transported to the ER, bedside or visitor waiting area.  At a cost of about $0.80 to $1.00 a minute, the caregiver or registered nurse simply selects a language and the system conferences in an interpreter live via satellite almost immediately. For healthcare employers serving large urban communities, video interpretation systems are a godsend.  They alleviate high costs associated with on-site interpreters and enable better patient care through improved communication with Limited English Proficient, Deaf and Hard-of-Hearing patients. For career nurses on the front lines, a video interpreter means they no longer have to wait for a live [+]